Privacy
Last Updated On 24-Aug-2026
Effective Date 24-Aug-2026
Who We Are
Glasgow Centre for Inclusive Living (GCIL) is committed to protecting your personal information and being transparent about how we use it.
This privacy notice explains how we collect, use, store and share personal information about people who use our services, contact us, visit our website, attend our events, apply to volunteer with us, hire our facilities, or otherwise interact with us.
What Information We Collect
Depending on your relationship with GCIL, we may collect information such as:
- Name and contact details
- Date of birth
- Information relating to disability, health or support needs
- Correspondence and communications with us
- Employment information relating to personal assistants
- Financial information where required to provide a service
- Training, event or room booking details
- Website usage information
We only collect information that is relevant to the service or activity involved.
Why We Use Your Information
We use personal information to:
- Deliver services and support
- Respond to enquiries and referrals
- Recruit and support volunteers
- Deliver training, events and room hire services
- Administer direct payment and payroll related services
- Meet our legal and regulatory obligations
- Monitor, evaluate and improve our services
- Measure outcomes and understand the impact of our work
- Report to funders and other stakeholders on our activities and outcomes
- Protect the safety and wellbeing of individuals
- Manage our organisation effectively
Our Legal Basis for Processing
We process personal information where:
- We have your consent
- We need it to provide a service you have requested
- We have a legal obligation to do so
- We have a legitimate interest in running and improving our services
- We need to process special category information for reasons permitted by data protection law
Sharing Information
We only share personal information where necessary and lawful.
Where possible, we use anonymised or aggregated information when reporting on our services and their impact.
Depending on the circumstances, information may be shared with:
- Local authorities
- Health and social care professionals
- Payroll providers
- Funding bodies where required
- IT and system providers who support our services
- Regulatory or statutory bodies where required by law
We do not sell personal information to third parties.
How Long We Keep Information
We keep personal information only for as long as necessary to provide services, meet legal obligations and maintain appropriate organisational records.
Retention periods vary depending on the type of information involved and are managed in accordance with GCIL's retention arrangements.
Security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
Your Rights
Under data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information in certain circumstances
- Restrict or object to certain processing
- Withdraw consent where consent is the basis for processing
- Request transfer of information in certain circumstances
Contact Us
If you have any questions about how we use your personal information, please contact:
Glasgow Centre for Inclusive Living (GCIL)
Email: gcil@gcil.org.uk
Telephone: 0141 550 4455
Address: 117 – 127 Brook Street, Glasgow G40 3AP
Complaints
If you are unhappy with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO).